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Titel: A Caseworker Like Me: Does the Similarity between Unemployed and Caseworker Increase Job Placements?
Autor(en): Behncke, Stefanie
Frölich, Markus
Lechner, Michael
Erscheinungsdatum: 2008
Serie/Report Nr.: Forschungsinstitut zur Zukunft der Arbeit/ Institute for the Study of Labor: IZA Discussion Paper Series;3437
Zusammenfassung: This paper examines whether the chances of job placements improve if unemployed persons are counselled by caseworkers who belong to the same social group, defined by gender, age, education, and nationality. Based on an unusually informative dataset, which links Swiss unemployed to their caseworkers, we find positive employment effects of about 4 percentage points if caseworker and unemployed belong to the same social group. Coincidence in a single characteristic, e.g. same gender of caseworker and unemployed, does not lead to detectable effects on employment. These results, obtained by statistical matching methods, are confirmed by several robustness checks.
URI: http://hdl.handle.net/20.500.11780/1061
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