Organizational error management culture and its impact on performance : a two-study replication
Author(s) / Creator(s)
Dyck, Cathy van
Frese, Michael
Baer, Markus
Sonnentag, Sabine
Abstract / Description
The authors argue that a high-organizational error management culture, conceptualized to include norms and common practices in organizations (e.g., communicating about errors, detecting, analyzing, and correcting errors quickly), is pivotal to the reduction of negative and the promotion of positive error consequences. Organizational error management culture was positively related to firm performance across 2 studies conducted in 2 different European countries. On the basis of quantitative and qualitative cross-sectional data from 65 Dutch organizations, Study 1 revealed that organizational error management culture was significantly correlated with both organizational goal achievement and an objective indicator of economic performance. This finding was confirmed in Study 2, using change-of-profitability data from 47 German organizations. The results suggest that organizations may want to introduce organizational error management as a way to boost firm performance.
Keyword(s)
Qualitative Methode Organisationsklima Fehler Organisationelles Lernen Organisationsleistung Längsschnittstudie organizational climate errors organizational learning organizational performance longitudinal studyPersistent Identifier
Date of first publication
2005
Publication status
unknown
Review status
unknown
Is version of
Citation
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Organizational_error_management_culture_and_its_impact_on_performance.pdfAdobe PDF - 439.28KBMD5: fc3406cbafe89ac99613b8b1ccbfb662
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Author(s) / Creator(s)Dyck, Cathy van
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Author(s) / Creator(s)Frese, Michael
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Author(s) / Creator(s)Baer, Markus
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Author(s) / Creator(s)Sonnentag, Sabine
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PsychArchives acquisition timestamp2022-11-22T06:49:45Z
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Made available on2008-07-11
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Made available on2015-12-01T10:30:34Z
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Made available on2022-11-22T06:49:45Z
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Date of first publication2005
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Abstract / DescriptionThe authors argue that a high-organizational error management culture, conceptualized to include norms and common practices in organizations (e.g., communicating about errors, detecting, analyzing, and correcting errors quickly), is pivotal to the reduction of negative and the promotion of positive error consequences. Organizational error management culture was positively related to firm performance across 2 studies conducted in 2 different European countries. On the basis of quantitative and qualitative cross-sectional data from 65 Dutch organizations, Study 1 revealed that organizational error management culture was significantly correlated with both organizational goal achievement and an objective indicator of economic performance. This finding was confirmed in Study 2, using change-of-profitability data from 47 German organizations. The results suggest that organizations may want to introduce organizational error management as a way to boost firm performance.en
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Publication statusunknown
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Review statusunknown
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ISSN0021-9010
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Persistent Identifierhttps://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:bsz:352-opus-56971
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Persistent Identifierhttps://hdl.handle.net/20.500.11780/472
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Persistent Identifierhttps://doi.org/10.23668/psycharchives.11283
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Language of contenteng
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Is part ofFirst publ. in: Journal of Applied Psychology 90 (2005), 6, pp. 1228-1240
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Is version ofhttp://www.ub.uni-konstanz.de/kops/volltexte/2008/5697/
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Keyword(s)Qualitative Methodede
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Keyword(s)Organisationsklimade
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Keyword(s)Fehlerde
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Keyword(s)Organisationelles Lernende
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Keyword(s)Organisationsleistungde
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Keyword(s)Längsschnittstudiede
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Keyword(s)organizational climateen
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Keyword(s)errorsen
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Keyword(s)organizational learningen
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Keyword(s)organizational performanceen
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Keyword(s)longitudinal studyen
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Dewey Decimal Classification number(s)150
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TitleOrganizational error management culture and its impact on performance : a two-study replicationen
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DRO typearticle
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Visible tag(s)PsyDok