Cognitive diversity and team performance in a complex multiple task environment.
Author(s) / Creator(s)
Sauer, J.
Felsing, Tobias
Rüttinger, B.
Franke, H.
Other kind(s) of contributor
Felsing, T., Franke, H., Rüttinger, B.
Abstract / Description
This article examines the multiple effects of cognitive diversity in teams operating complex human-machine-systems. The study employed a PC-based multiple-task environment, called the Cabin Air Management System, which models a process control task in the operational context of a spacecraft's life support system. Two types of cognitive diversity were examined: system understanding and team specialization. System understanding referred to the depth of understanding team members were given during treining (low-level procedure-oriented vs. high level knowledge-oriented training). Team specialization referred to the degreee to which knowledge about system fault scenarios was distributed between team members (specialized vs. non-specialized). A total of 72 participants took part in the study. After having recieved 4.5 h of training on an individual basis, participants completed a 1-h experimental session, in which they worked in two-person teams on a series of fault scenarios of varying difficulty. Measures were taken of primary and secondary task performance, system intervention and information sampling strategies, system knowledge, subjective operator state, communication patterns and conflct. The results provided evidence for the benefits of cognitive diversity with regard to system understanding. This manifested itself in better primary task performance and more efficient manual system control. No advantages were found for cognitive diversity with regard to specialization. There was no effect of cognitive diversity on intra-team conflict, with conflict levels generally being very low. The article concludes with a discussion of the implications of the findings for the engineering of cognitive diversity in teams operating complex human-machine-systems.
Keyword(s)
Gruppe Kognitive Kompetenz Diversität Mensch-Maschine-Kommunikation Gruppe Kognitive Kompetenz Diversität Mensch-Maschine-Kommunikation Team Complex human-machine-systems Cognitive diversityPersistent Identifier
Date of first publication
2006
Publication status
unknown
Review status
unknown
Citation
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Sauer_Felsing_Franke_Ruettinger_Cognitve_diversity_and_team_performance_in_a_complex_multiple_task_environment.pdfAdobe PDF - 1.21MBMD5: 422c62268b983d7a30431a75653b06a7
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Author(s) / Creator(s)Sauer, J.
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Author(s) / Creator(s)Felsing, Tobias
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Author(s) / Creator(s)Rüttinger, B.
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Author(s) / Creator(s)Franke, H.
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Other kind(s) of contributorFelsing, T., Franke, H., Rüttinger, B.de
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PsychArchives acquisition timestamp2022-11-22T06:49:51Z
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Made available on2008-11-27
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Made available on2015-12-01T10:30:38Z
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Made available on2022-11-22T06:49:51Z
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Date of first publication2006
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Abstract / DescriptionThis article examines the multiple effects of cognitive diversity in teams operating complex human-machine-systems. The study employed a PC-based multiple-task environment, called the Cabin Air Management System, which models a process control task in the operational context of a spacecraft's life support system. Two types of cognitive diversity were examined: system understanding and team specialization. System understanding referred to the depth of understanding team members were given during treining (low-level procedure-oriented vs. high level knowledge-oriented training). Team specialization referred to the degreee to which knowledge about system fault scenarios was distributed between team members (specialized vs. non-specialized). A total of 72 participants took part in the study. After having recieved 4.5 h of training on an individual basis, participants completed a 1-h experimental session, in which they worked in two-person teams on a series of fault scenarios of varying difficulty. Measures were taken of primary and secondary task performance, system intervention and information sampling strategies, system knowledge, subjective operator state, communication patterns and conflct. The results provided evidence for the benefits of cognitive diversity with regard to system understanding. This manifested itself in better primary task performance and more efficient manual system control. No advantages were found for cognitive diversity with regard to specialization. There was no effect of cognitive diversity on intra-team conflict, with conflict levels generally being very low. The article concludes with a discussion of the implications of the findings for the engineering of cognitive diversity in teams operating complex human-machine-systems.en
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Publication statusunknown
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Review statusunknown
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ISSN0014-0139
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Persistent Identifierhttps://nbn-resolving.de/urn/resolver.pl?urn:nbn:de:bsz:291-psydok-21686
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Persistent Identifierhttps://hdl.handle.net/20.500.11780/522
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Persistent Identifierhttps://doi.org/10.23668/psycharchives.11305
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Language of contenteng
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Is part ofErgonomics, 49 (10), 934-954.
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Keyword(s)Gruppede
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Keyword(s)Kognitive Kompetenzde
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Keyword(s)Diversitätde
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Keyword(s)Mensch-Maschine-Kommunikationde
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Keyword(s)Gruppede
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Keyword(s)Kognitive Kompetenzde
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Keyword(s)Diversitätde
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Keyword(s)Mensch-Maschine-Kommunikationde
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Keyword(s)Teamen
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Keyword(s)Complex human-machine-systemsen
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Keyword(s)Cognitive diversityen
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Dewey Decimal Classification number(s)150
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TitleCognitive diversity and team performance in a complex multiple task environment.de
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DRO typearticle
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Visible tag(s)PsyDok